9 tips for handling your copywriting

by Martina on February 10, 2012

small business copywriting tipsMarketing and copywriting go hand in hand. You need to write copy for your website, your social media profiles, your sales materials.

Not only that, but it needs to be done well. Copywriting is an extremely important communications tools that directly affect how people perceive and feel about your small business.

It can be a daunting task – use these 9 tips to make things a little easier on your small business…

  1. If you suck at or severely dislike writing, don’t. Hire a copywriter. An important productivity (and happiness) rule is to do and focus on what you love and what you are good at. Outsource the rest.
  2. Write a draft and then hire a copywriter. You can cut copywriting costs by providing a draft – it turns the project into a polishing/editing endeavour, vs content creation from scratch. This is especially important if your spelling/grammar are poor and/or you need help with readability and flow.
  3. Don’t be stuffy and boring. Write in a conversational way. Many businesses make the mistake of being too professional sounding in their copy, trying to communicate credibility. It only just frustrates readers, especially if there is any industry jargon involved. Make your copy readable by writing like you talk.
  4. Talk to your audience. Use their language. Create a connection through the words and tone you use. If you’re hiring a copywriter, give them a list of adjectives that would describe your target audience.
  5. Break it up. Bullets. Headings. Bolding. This helps to make your copy easy to scan and digest.
  6. Use a thesaurus. Avoid repeating words. It breaks up the flow of your copy and is not very interesting to read. If you’re stuck, a thesaurus can be a really big help!
  7. Write a no-holds barred first draft. I personally like by starting with a copy free flow session. I just let all my ideas flow out and I get them ALL down. Afterwards I’ll pick through and find the gems.
  8. Don’t go to print (or publish) until you’ve had a proof read. Your brain sometimes sees not what is written but the message that you have in your head. Especially when you’ve been working with a piece of copy for quite some time. You simply won’t see the mistakes. Getting someone else, whether a pro or one of your staff, to give the copy a  reread is very important.
  9. Have fun! Don’t take language too seriously. Think of it as a creative art. Use your imagination. Don’t be afraid to change things up.

Do you have any other copywriting tips to share? Would love to hear them in the comments!

Comments, likes and tweets are always appreciated! Did I mention that I LOVE your feedback?

Image source: healingdream / FreeDigitalPhotos.net

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Do you have different variations of your small business’ logo? If not, it’s definitely a good idea to get in touch with your graphic designer to get some!

The 3 variations I recommend:

  1. Horizontal
  2. Vertical or stacked
  3. Icon

Here’s my logo in the 3 different formats to show you what I mean…

logo variations

Logo horizontal

logo variations

Logo vertical or stacked

logo variations

Icon

It’s important to get these different versions of your logo because of all the different formats and layouts you will come across marketing your business. You will find that online, with social media profiles  or directory listings for example, different versions of your logo will work better for some than for others. This applies to pretty much anywhere you will be using your logo – offline too!

You want your logo to look just right and fit into the layout. Getting different sizes and variations is a huge help plus it’ll save you from tricky times with aspect ratios (when your image looks all wonky and weird because it doesn’t fit into the layout of where you have placed it).

If you didn’t work with a designer for your logo, check out my previous post on resizing your images for some help with easy do-it-yourself image alteration options (no Photoshop required!). Or get in touch with me and I’ll be happy to put you in touch with a designer that can help you out!

The more places and creative ways to include your logo, the better – never leave out your small business logo again because it just doesn’t fit right!

Comments, likes and tweets are always appreciated! Did I mention that I LOVE your feedback?

 

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New Twitter design – a video tour

by Martina on January 27, 2012

The good news is that Twitter has not changed much in terms of functionality with their new design – it’s mostly just a matter of a new look and a new interface. Several important Twitter functions can now be found in a different place, so it is a little confusing and takes some getting used to.

OLD Twitter design…

Old Twitter design

Old Twitter Design

 

 

…VS. the NEW Twitter design

New Twitter design

New Twitter design

Given that, I thought I’d do up a quick little video to tour you around the new Twitter design, and hopefully make it easier for you when you go to use it.

I’ll be covering:
•    Where everything has moved to including @mentions, direct messages, and lists
•    Changes in how specific functions are laid out
•    Additional information that’s now easier to access

Don’t notice the new design yet when you login to Twitter? That’s because they are slowly rolling it out. I just got it yesterday. If you’re gung-ho and want to use the new Twitter design now, here are some instructions for unlocking the new look via mobile phone.

I’ve gone over the major changes in the above video, but if you need it, here’s an overview of ALL the features and where you can access them in the new design.

If you’re a user of the Twitter interface and you access it via your mobile device, scroll down to the end of this post to get more details about mobile changes.

Twitter also announced that it will be releasing Twitter pages for business. Only a small handful of companies have been granted access to them so far, but you can expect that they will be rolling out soon. Don’t panic! As a small biz owner, I wouldn’t worry about this possibility too much; just keep on doing what you’re doing. Your existing account (and all the hard work you’ve put in) will not go anywhere and will continue to be just fine. Want more details – read about Twitter business pages.

The world of social media is constantly changing and can be hella overwhelming – don’t feel like you have to do it all. Just think about where your people are and focus on the channels that they like best. And if you just can’t take on another social channel, or another new feature right now – don’t. Better to focus your efforts and do a few channels well, than try to do them all and do them poorly. I give you permission to be choosy :)

What are your thoughts? Do you like it? Hate it? Or just plain don’t use the Twitter interface itself to tweet?

Comments, likes and tweets are always appreciated! Did I mention that I LOVE your feedback?

 

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This is a guest post by Jeffrey Fabian of  TrademarkIntel™

Trademark research for small businessesWhen choosing a brand name for your new small business or product line, it’s easy to fall in love with a name and feel the impulse to start stamping it immediately on anything and everything you can get your hands on. While this is decidedly the fun part of branding, it can also get you into a lot of trouble and create headaches down the road if you don’t take the necessary steps to make sure that your chosen trademark isn’t already in use by somebody else.

Long story short, trademark infringement is serious business, and it occurs whenever a business adopts a trademark that is “confusingly similar” to another trademark already on the market. Ignorance is not a defense, and the trademark owner who lets an infringer slide is a rare bird indeed. Moreover, the “confusingly similar” analysis looks not only at identical trademarks, but also those that are in any way similar in “sight, sound or meaning.”

As a result, all small business owners should perform trademark “clearance” research before adopting a new brand name.

Trademark clearance research serves 2 vital functions:

•    It lets you know if anyone else is already using a similar trademark—and might sue you for trademark infringement.
•    It lets you know whether or not you will have the ability to assert exclusive control over your brand name in the marketplace.

Both of these concerns can give rise to significant legal, settlement and re-branding expenses down the road if they aren’t addressed proactively through trademark clearance research. Nothing is worse than pouring money into a branding campaign only to find out that a competitor has the right to require you to change your name. Yikes!

Performing thorough trademark clearance research can also turn you on to any negative connotations or associations affiliated with the proposed trademark of which you may not previously have been aware. Has a convicted fraud artist previously done business under your proposed trademark? Does your trademark have a negative or immoral connotation in the modern lexicon? While not directly related to legal rights in trademarks, these too are important issues that need to be considered when evaluating a proposed trademark.

Thorough trademark clearance research involves:

•    Searching multiple related terms
•    Searching for active registrations and both pending and denied applications, and reviewing the histories of relevant files to see what happened to each of them along the way
•    Searching local trademark and business entity databases to see if anyone else is using a similar name
•    Searching other online databases, listings and resources to see if anyone else is using a similar name, and to see if there are any other potential issues that might counsel against adopting the trademark.

Incorporating all of these elements into trademark clearance research results in a broad and highly-informative data set that will allow you to make an informed decision on whether or not to go ahead with your chosen name.

Plus, it is critical to keep in mind that “common law” trademark rights exist even in the absence of a registration. As a result, someone who hasn’t yet applied for registration could still have very real – and very valuable – rights that they fully intend to protect. This is why searching state and online resources is such a critical part of the process. Even if you can file for registration to cut off the scope of their rights (“common law” rights remain intact, but cannot be expanded once a trademark registration application is filed), this still does not give you exclusive rights altogether.

Phew!

In summary, trademark clearance research is a vital step in the brand development process, and is well worth the investment. By performing trademark clearance research small business owners and entrepreneurs can help keep themselves out of trouble and get off on the right foot toward building a valuable and lasting brand.

Options for Doing Trademark Clearance Research – Pros and Cons

Traditional Options:

Traditionally business owners have had only two options when it comes to performing clearance research: they can either run a few searches on Google and the USPTO website, or they can pay for an attorney to purchase and analyze an expensive outsourced commercial search report. The first option is obviously quite cheap, but it lacks sufficient data and organization of results to really support any meaningful analysis. The second option has the benefit of professional review and comprehensive search results, but of course these come with a (somewhat hefty) price and some lag time before you get your results.

Web-Based Research Software:

Web-based trademark clearance research, such as  TrademarkIntel™,  fills the gap between the first two options.  It provides small business owners with instant access to search results from numerous data providers, and integrates those results into a single interface with additional tools for performing the necessary analysis. This software is either pay-per-search or subscription-based, but the costs are well below those associated with traditional outsourced searching options.

This is a guest post by Jeffrey Fabian, CEO at TrademarkIntel™. The TMIntel™ software application  provides entrepreneurs and business owners with an instant, cost-effective solution for conducting their own trademark clearance research. The software allows users to search multiple related terms (for the “confusingly similar” analysis), see which search results apply to which terms, and receive all of this information in both an online interactive interface and in an enhanced downloadable file that itself can become valuable tool if someone else tries to claim that they adopted a similar trademark first. You can see the software in action on our YouTube channel.

Image source: Naypong / FreeDigitalPhotos.net

Comments, likes and tweets are always appreciated! Did I mention that I LOVE your feedback?

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Hate your blog? 5 ways to make blogging fun again

by Martina on January 10, 2012

Small business bloggingAny small business owner with a blog knows the feeling of struggling with the whole content creation thing. Maybe you’re plum out of  ideas. Or you’re in a busy time for your biz and totally swamped with work. Or you’re just plain not feeling your blog right now. The thought of writing another post makes you want to poke your eyes out.

This is totally normal. You’re not a professional blogger; you’re a small business owner. But you know blogging is important for your small business and that you need to keep at it. So why not change things up a little?

Break out of your small business blogging rut with these 5 ideas…

1. Blog about something personal

When you write about yourself, such as one of your interests, your personal life, or a favourite hobby, you’ll probably find that you have lots to say. Work in an angle that relates this topic to your business in some way, and away you go. Most people find it easier and more fun to write about themselves or about something they like.

I did this recently with a post about meditation, which is something that is a very important part of my personal life. This post was a breeze for me to whip up, and it gave me a break from the usual type of writing I do. It really resonated too with some of my readers, and gave them some insight into what I’m like as a person.

2. Use a video

Sometimes you just don’t feel like writing. Perhaps writing is not your forte, or you’re suffering from some writers block. So ditch the words and go with a video instead.You could do a video of yourself, your business location, your employees. Get creative! (Click for some more small business video marketing tips).

Alternatively, you could find a video created by someone else that relates to your business in some way. Write a short description and away you go. (Don’t forget to credit the video creator and send them a link – internet marketing karma baby).

3. Use photos

A similar idea to the video suggestion above, but this time using pictures. Grab a camera and start snapping your own pics. Or use someone else’s photos (if you’re going to look for free images online, make sure you use publicly available photos and properly credit the source).

4. Let someone else write the blog post

Who says that you have to be the one to write all the content on your blog? Get one of your staff to do it (you never know, you might find someone on your team with a hidden talent for writing). See if one of your industry connections or partners would be interested in doing a guest post for you. Or use the terrific free service over at My Blog Guest to connect with a blogger that writes about your particular industry and is looking for guest post opportunities.

5. Use lists

Ditch creative writing if you’re just not feeling inspired. Instead, do some pure research and compile a list of interesting info. Think statistics, quotes, blogs, books, tips – whatever would be interesting for your target market. “Top 10 ways to use product x” is an example of this type of blog post. You’ve probably seen alot of them around the web – they’re popular because they catch reader attention and have a tendency to go viral.

So go ahead and write something a little different on your blog than you normally do. Not only will it help to spice up your blogging routine, but you just might find that what you have posted really gets your readers going. Successful blogging is all about taking risks and experimenting. You just never know what will grab people’s attention.

Comments, likes and tweets are always appreciated! Did I mention that I LOVE your feedback?

Image source: digitalart / FreeDigitalPhotos.net

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A marketing tutorial courtesy of my local municipal electionsRecently here in Vancouver, we had local municipal elections. And sure enough, my experience researching the candidates and making my decision on who I was going to vote for held some very important marketing lessons that any small business owner can benefit from. Who knew that politicians could help guide us in our online promotions? :)

First off, some qualifiers. I don’t have TV. I don’t receive any local newspapers. I’m your classic internet only target market. There’s a lot of us out there. And I think we’re growing stronger and stronger in numbers.

So, in order to find out more about the candidates, I headed online. Here’s what you can learn from my experience…

A website is not an option – it’s a must

You guessed it – several of the candidates did not have websites or any sort of online presence at all. I was positively shell-shocked.

The result? I didn’t vote for them because I had no way of finding out about them. Period. Could I have run out and tried to find a local paper? Yes, but I didn’t have the time for that. I also didn’t have the time to go to any meetings. So the internet was my only recourse.

It blows me away how many small businesses out there still don’t have websites. Think about all the customers that are like me, and that you are alienating by not having an online presence. Even a website on a free platform is better than nothing at all. You need a website for your small business. Period.

You must communicate what’s in it for your target market

So many of the candidates were spewing off a lot if information about themselves.

But they weren’t talking TO me. Telling me what they were going to do for me. Telling me how a vote for them would positively impact my life.

They were talking AT me. Telling me about their experience and accolades. Telling me about their specific plans.

My favourite candidate I came across let me know right off the bat what she stood for and how it would benefit me. The benefits resonated completely with me and my values, so she got my vote without hesitation (and did I ever appreciate not having to sift through tons of info to get to the meat of what she was running for!). Make sure that you answer the most important marketing question in your communications – What’s in it for my customers?

You must communicate what sets you apart

After reading through a bunch of different sites, I started getting confused about who said what and who was who. Why? They all sounded the same. Similar talking points. Similar platforms. Similar initiatives.

Very few candidates explicitly let me know how they were different from everyone else. The ones that did made my decision so much easier.

The hidden power of social media

A handful of the candidates had a social media presence. And you can bet I went and checked them out. Does it surprise you that I decided to vote for a few candidates based on their social profiles?

Why?

I was given a little inside look into a more personal side of the candidate. I got a better sense of their values and what they are like as people. And I got this info fast, with a quick glance.

For example, I went to the Facebook page of one candidate and based on what she had posted, I could tell that her and I were kindred spirits and held the same issues close to our hearts. She got my vote.

Did I “like” her page? Nope. She didn’t have any outward indication that her Facebook presence was working, but her presence alone ultimately swayed my decision. So remember not to focus too much on likers, followers, whatever. Your social media profiles are hidden gems, bringing you more than you will ever know.

On to you… have you had similar experiences to mine? Would love to hear your thoughts!

Comments, likes and tweets are always appreciated! Did I mention that I LOVE your feedback?

Image: Ambro / FreeDigitalPhotos.net

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Reflections on the entrepreneurial journey

December 7, 2011

Recently, a mentor of mine sent me a note congratulating me on my progress with my business. It was a good reminder to take a moment and reflect on my journey. All of us entrepreneurs should do this once in a while. So, let’s do a super short  little meditation shall we? Whether you started [...]

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Get $1,033 worth of business training for only $97!

November 28, 2011

It’s officially on – the BEST sale on business training products there is – the Only 72 Sale. From now until Thursday, December 1st at noon EST, you can pick up a whole whack of awesome business training products at over 90% off. There are over a dozen products up for grabs and you can [...]

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5 signs it’s time for your small biz to bring in an accountant

November 25, 2011

This is a guest post by Bert Doerhoff of Accubiz. If you run a small business from home, chances are that you do your own accounting and bookkeeping. After all, hiring an accountant would cost more than you have to spend. Right? Not necessarily. Granted, if your accounting needs are limited and take little time [...]

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Get a Google+ page for your small business

November 16, 2011

Google+ business pages are here! To get started with Google+, use your Google account info or sign up for a Google account here. In the video below, I take you with me as I set up my page… In this video, I show you where you can add some  links to your page… So does [...]

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